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POLICIES

LEGAL DISCLAIMER

OVERVIEW
Welcome to Drone 55. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

SERVICE PROVISION
Drone 55, Inc. ("Drone 55," "we," "us," or "our") provides professional unmanned aerial system (UAS) services, including but not limited to aerial photography, videography, and visual imaging services.

INTELLECTUAL PROPERTY RIGHTS

  1. All content, photographs, visual images, and deliverables created by Drone 55 are considered the sole and exclusive property of Drone 55, Inc.

  2. Clients are granted a perpetual, worldwide, non-exclusive, non-sublicensable, and non-transferable right to use deliverables without transfer of ownership.

  3. Usage rights do not include the right to use photographs/visual images for paid advertising without separate agreement.

  4. Copyright remains with Drone 55 for all deliverables.

SERVICE TERMS & CONDITIONS

  1. Flight Operations
    All operations comply with Federal Aviation Administration (FAA) regulations and Title 14 CFR part 107.

  2. Maximum flight altitude: 400 feet above ground level (AGL), except when:

    • Operating within a 400-foot radius of a structure (not to exceed 400 feet above structure's uppermost limit)

    • Operating under a specific Certificate of Authorization (COA)

  3. All operations maintain Visual Line of Sight (VLOS) unless authorized by specific COA.

Safety Protocols

  1. Drone 55 reserves the absolute right to:

    • Ground aircraft

    • Discontinue flights

    • Modify flight plans

    • Abort operations

  2. Safety restrictions apply during unsafe flight conditions, including but not limited to:

    • Winds exceeding 10 mph

    • Poor visibility conditions

    • Adverse weather

    • Any conditions deemed unsafe by our operators

  3. All persons must maintain a 25-foot minimum distance from:

    • Small UAS equipment

    • Take-off and landing zones

    • Flight crew members

    • Control stations

Service Delivery

  1. While clients may participate in the creative process, Drone 55 maintains final discretion over all technical and creative aspects, including:

    • Color correction

    • Content selection

    • Composition

    • Technical execution

  2. Due to the inherent nature of UAS operations, certain variations in visual outcomes are expected and accepted.

  3. Subcontractors may be utilized while maintaining full responsibility for deliverable quality.

PAYMENT & CANCELLATION

  1. All sales are final and retainers are non-refundable

  2. Cancellations require 48-hour notice

  3. Additional charges apply for late cancellations, including:

    • $500 daily rescheduling fee

    • Service fees

    • Travel expenses

    • Other applicable costs

LIMITATION OF LIABILITY

  1. Drone 55's total liability for any claims arising from services is limited to the payments received for the specific service in question.

  2. We make no guarantees regarding:

    • Specific creative outcomes

    • Weather conditions

    • Flight permissions from third parties

    • Temporary Flight Restrictions (TFR) or NOTAMs

INDEMNIFICATION
Clients agree to defend, indemnify, and hold harmless Drone 55, its affiliates, officers, directors, agents, and employees from any claims, damages, or expenses arising from:

  1. Client's use of services

  2. Breach of agreement terms

  3. Property access disputes

  4. Privacy claims related to approved flight paths

GOVERNING LAW
This agreement is governed by California law, with Los Angeles County courts having exclusive jurisdiction over any disputes.

CHANGES TO TERMS
Drone 55 reserves the right to modify these terms at any time. Continued use of services following changes constitutes acceptance of modified terms.

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This policy was last updated: October 23, 2024
For detailed terms and conditions, please refer to our General Provisions Set at www.drone55.com/general-provisions

The above disclaimer is subject to change without notice. For the most current terms, please refer to your Service Contract.

PRIVACY POLICY
 

OVERVIEW
This Privacy Policy explains how Drone 55, Inc. ("Drone 55," "we," "us," or "our") collects, uses, and protects your information when you use our services or interact with our website.

 

INFORMATION WE COLLECT

  1. Personal Information

    • Name and contact information

    • Email address

    • Phone number

    • Payment information

    • Business tax ID (when applicable)

    • Location information during service delivery

  2. Service-Related Information

    • Project specifications and requirements

    • Service locations and schedules

    • Flight operation data

    • Communication records

    • Project photos and videos

  3. Website Usage Information

    • Browser type and settings

    • Device information

    • IP address

    • Website activity

    • Cookies and similar technologies

 

HOW WE USE YOUR INFORMATION

  1. We use collected information to:

  2. Provide and improve our drone services

  3. Process payments and maintain accounts

  4. Communicate about services and updates

  5. Ensure safety and regulatory compliance

  6. Analyze and improve our operations

  7. Protect our legal rights and prevent misuse

  8. Comply with applicable laws and regulations

INFORMATION SHARING

We may share your information with:

  1. Authorized employees and contractors

  2. Service providers and business partners

  3. Legal authorities when required by law

  4. Professional advisors and insurers

We do NOT sell your personal information to third parties.

DATA SECURITY
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

YOUR RIGHTS

You have the right to:

  1. Access your personal information

  2. Request corrections to your data

  3. Opt-out of marketing communications

  4. Request deletion of your information (where applicable)

CALIFORNIA PRIVACY RIGHTS

  1. For California residents, we specifically disclose:

    • Categories of personal information collected

    • Identifiers (name, contact information)

    • Commercial information

    • Location data

    • Professional information

    • Visual information (photos/videos)

  2. Business purposes for collection

    • Service delivery

    • Safety and security

    • Quality improvement

    • Legal compliance

COOKIES AND TRACKING

Our website uses cookies and similar technologies to:

  1. Maintain website functionality
    Analyze user behavior

  2. Improve user experience

  3. Remember user preferences

You can control cookie settings through your browser preferences.

CHILDREN'S PRIVACY
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website.

CONTACT US
For privacy-related questions or concerns, contact us at:
Email: contact@drone55.com

GOVERNING LAW
This Privacy Policy is governed by California law. Any disputes will be subject to the exclusive jurisdiction of courts in Los Angeles County, California.

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This policy was last updated: October 23, 2024

For additional information about our privacy practices, please refer to our full Terms of Service at www.drone55.com/general-provisions

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